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Absences
All employees
who are placed on assignment through AtWork are asked to contact us immediately
in the event that they will be unavoidably absent. We will contact you
to determine if you wish to replace the candidate or await their return. |
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Cash
Advances
Under no circumstances should you advance cash or other valuables to our
employees for any reason. AtWork cannot assume any responsibility for
offsetting the amount or value of any cash or valuables advanced against
any money owed to us or to said employee. |
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Client
Information & Conditions
We
are a full service staffing agency and actively advertise, search, and
network for exceptional talent.
All
candidates placed through us are screened as follows:
· Skill testing
· Interviewed by a trained, staffing professional.
· Properly identified and verified as eligible to work in the US.
· Referenced checked
· Criminal checks
· Drug checks
Other
background checks or specialized testing is available upon request.
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Credit
Requirements and Billing
We will do
our due diligence in respect to your credit worthiness. We will ask you
either to download our
credit form or forward your business reference sheet that documents
your good credit standing with other vendors. Once one of our candidates
is placed at your location, you will be billed for the hours worked weekly
(as approved by your designated representative). All bills are then due
upon receipt. |
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Machinery
& Automobile Restrictions
Unless assigned specifically for the purpose, our employees are not authorized
to operate your machinery, automobiles, trucks, or other automotive equipment
without first obtaining written consent from us. Our insurance does not
cover physical loss or damage claims. Should you agree to an employee
operating your equipment, you (the client) shall accept full responsibility
for bodily injury, property damage, fire, theft, collision or public liability
damage claims while said employee is operating your vehicle, whether or
not owned by you. |
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Overtime
All overtime reported on the timesheet and authorized by your organization's
representative will be paid in accordance with current California law.
We require that you notify us in advance if you request overtime of any
AtWork employee. |
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Payroll
Process for Temporary Employees
AtWork employees are paid each Friday for the prior week's work. We ask
that employees submit time sheets, approved by your representative, to
us by 12 noon each Monday. While faxed, email, or online
records are accepted and encouraged to input timely payroll information,
we require the original timesheet to be mailed to us. Employees are paid
by direct deposit only. A copy of a timecard is available for download
on both the Client's form
section and the Employee's Forms Section. |
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Policies
of Employment
- ALCOHOL
AND DRUG-FREE WORKPLACE POLICY
Substance abuse has an adverse impact on any employee's work,
personal and family life, as well as on the ability of @WORK to fulfill
its mission to provide the highest quality services to its clients.
Substance abuse can cause poor performance, decrease productivity,
and create safety hazards. Consequently, @WORK is committed to establishing
and maintaining an alcohol and drug-free workplace.
Illegal Drugs: The use, distribution, sale, offering for sale,
possession, purchase, manufacture, or trading of illegal drugs on
@WORK's premises, or in any other work-related environment is strictly
prohibited. The prohibition of illegal drug activity includes occasions
when an employee is representing @WORK on one of @WORK's client's
premises or events/meetings beyond normal work hours.
Alcohol: Employees are not permitted to consume alcohol while
on @WORK's premises, client's premises, or while conducting @WORK's
company business. This does not include official day or evening functions
at which alcohol may be served, as long as use does not prevent employees
from performing their jobs satisfactorily or pose any threat to the
safety or welfare of the employee or others.
Prescription
and OTC Drugs: Employees are prohibited from the misuse or abuse
of prescription and over-the-counter ("OTC") drugs. Employees
who are using prescribed or OTC drugs for existing medical conditions
must inform their Manager or the Franchise Owner of such health treatment
to discuss the necessity of temporary alteration of job duties or
assignment if the drugs (1) may have possible side effects which may
affect job performance, or (2) alter an employee's physical or mental
abilities.
Policy Violations: Employees who violate this policy are subject
to disciplinary action, up to and including termination.
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- EQUAL
EMPLOYMENT OPPORTUNITY POLICY
It is the policy of ATWORK FRANCHISE, INC., and @WORK PERSONNEL
SERVICES to assure equal employment opportunity practices to all applicants
and employees without regard to race, creed, color, religion, national
origin, sex, disability, veteran status, marital status, or any other
protected status in accordance with applicable federal, state, and
local laws.
This policy governs all areas of employment with any @WORK Franchise
or entity, including, but not limited to, recruiting, hiring, training,
assignments, promotions, compensation, benefits, discipline and terminations.
In addition, @WORK does not discriminate against or provide any preference
for any employee or applicant in work assignments, does not invite
or honor discriminatory job orders or requests by clients, and does
not "code" applications or documents to record the status
of any applicant or employee.
We support all employment laws regarding equal opportunity, discrimination,
and affirmative action. We also support the code of ethics of the
"California Staffing Professionals" (CSP) and the "American
Staffing Association" (ASA) in regard to equal opportunity employment
and all other policies.
We require our Franchises and all staff members to adhere to this
same code of ethics and that all employees operate within the guidelines
of State and Federal laws.
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- HARASSMENT,
PROHIBITION OF POLICY
It is the policy of Atwork Franchise, Inc., and @WORK PERSONNEL SERVICES,
that all employment relationships shall be conducted in an environment
that is not hostile or offensive. Harassment based on an individual's
age, race, creed, color, religion, national origin, sex, sexual orientation,
disability, or marital status, or any other basis prohibited by applicable
local, state, or federal law will not be tolerated at any @WORK location.
Harassment includes, but is not limited to:
Verbal harassment, such as making a joke or comment that refers to
certain ethnic group, race, sex, nationality, age, disability, sexual
preference, religion or belief, epithets, derogatory comments, vulgar
or profane words and expressions, or slurs:
Physical harassment, such as assault and blocking, impairing or otherwise
physically interfering with an individual's normal work or movement;
Visual forms of harassment, such as derogatory posters, cartoons or
drawings; or
Sexual harassment, such as unwelcome sexual advances or requests for
sexual favors; verbal, visual or physical conduct of a sexual nature,
such as name calling, obscene jokes, sexually suggestive comments
or insulting sounds; graphic or verbal comments of a sexual nature
about a person's anatomy; or displaying at work sexually suggestive
objects, posters, drawings or pictures.
If you believe that you have been subject to harassment by a supervisor,
management official, fellow employee, customer, client, vendor or
any other person in connection with your employment at @WORK, you
should immediately bring the matter to the attention of your supervisor
or placement counselor. If the complaint involves your immediate supervisor
or placement counselor or if you feel uncomfortable discussing the
matter with your supervisor or placement counselor, report the matter
to the Franchise Owner.
All complaints of harassment will be investigated promptly and, where
necessary, corrective action will be taken. Any investigations of
such complaints will be treated as confidentially as possible. No
employee will be punished or suffer any adverse employment action
as a result of bringing any good faith harassment complaint the @WORK's
attention. Any supervisor, agent, or employee who is found to have
engaged in harassment or retaliation against an employee for exercising
rights protected by this policy will be subject to appropriate discipline,
up to and including discharge.
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- STATEMENT
OF SAFETY POLICY
The goal
of @WORK PERSONNEL SERVICES is to offer our employees and clients
the best employment solutions. To do that, we must provide and ensure
the highest level of safety, quality, and service. Our methods must
exemplify the best service to our clients and employees.
We believe that all accidents can be prevented. We believe that safety
is not separate from the job; it is how we do our job. Accidents are
a waste of human potential and a source of pain and economic hardship
for the injured worker and his/her family. Accidents also lower the
quality of the service we provide to our clients. Accidents disrupt
business and increase costs.
In the personnel industry, it is essential that we work together with
our clients and employees to build and maintain a safe and health
work environment. We do not have economic control of our clients'
facilities, so it is important that we have a consultative relationship
with our clients to assist in maintaining a safe work environment.
Furthermore, by having a safety partnership with our clients, we will
aid in maintaining an active and effective accident/loss control program
together. It is @WORK's policy to only provide services to clients
who express a willingness to provide a safe working environment for
our employees. It is also @WORK's policy to only employ individuals
who are safety conscious, follow all safety policies, and exhibit
safe and responsible work habits. @WORK will not provide employees
to work for companies who are involved with high-risk industries,
have a high accident rate, or who exhibit a disregard for the safety
and well-being of all.
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- Violence
Free Workplace Policy
We assess all candidates for violence prone behavior.
We conduct background and reference checks on all applicants.
We have ZERO tolerance for all forms of violence, threats, mobbing,
bullying
and other behaviors that imply intent to harm anyone, and violations
are firmly dealt with.
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Pricing
Information & Conditions
In exchange for our services as your recruitment/employment source,
we either place an applicant with you for a fee or maintain them on
our payroll. When placed as "our employee" we assume responsibility
for all employer mandated costs for a reasonable markup over the candidate's
"pay rate." (In addition, we also provide our employees with
voluntary employer benefits). The following conditions apply:
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- Temp
or Temp-to-Hire Employees - When you desire to hire any temporary
or temp-to-hire employee (or any applicant introduced to you through
AtWork Staffing) within one year of our introduction, an appropriate
placement fee will be charged unless said applicant has worked for
you through AtWork and AtWork has received full compensation for a
minimun of 520 hours of salary at the prenegotiated "bill rate".
Should you wish to convert an employee before their earned hours,
we will be happy to negotiate a reasonable fee with you.
- Direct
Placement Candidates - Clients may also hire candidates on a direct
placement basis for a prenegotiated fee. While we are no longer the
employer of record, we do guarantee the candidates we source, screen,
and place with you for a full year! This means that if the candidate
leaves your employment for any reason, we will replace the candidate
with another qualified individual or refund your fee.
In consideration
of our services, it is agreed that you will not employ any candidate
whether selected or not, unless the above conditions stated have been
met, within one year of the time of said introduction, at any of your
locations, unless approved by the President of AtWork Staffing Services,
Inc, San Diego. A breach of this provision shall entitle us to recover
liquidated damages.
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Requests
for Employees Process
We have several easy and convenient ways to let us know when you have
employment needs. You may submit our Candidate
Request Form to give us the specifics (what skills, when needed, agreed
rate of pay, etc.) and we will immediately begin searching for a good
match. You can also easily reach our office by phone or by email during
normal business hours or at our after hours emergency number when needs
unexpectedly arise (see Contact Us). We're
available and will quickly respond. If you are a new client to AtWork,
please review our all of our procedures. |
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Safety
We take workforce
safety issues seriously. Our
candidates have been informed of the job duties and assignment expectations
with attention to the demands of your your work environment. They have
been asked to be particularly attentive in an unfamiliar situation and
to explore safety with you. Please help by educating them on your internal
procedures and let us know if there are safety issues that require our
attention. Should an accident or workplace safety issue arise, contact
our office immediately or (619) 339-9675, if after hours. (You may download
information for the locations of our worker's compensation health care
provider's here.) |
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Satisfaction
Guarantee
While we are
confident that we have thoroughly screened and matched an employee to
your employment request, we recognize that sometimes a situation may develop
where a candidate is unwilling or unable to fulfill your expectations.
We stand behind our placements. Contact us immediately. We will work with
you to rectify the situation to your complete satisfaction. |
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Time
Records
Employees time is rounded to the nearest quarter (.25) hour. They may
have an "official" timesheet with them or they (or you) may
download a copy of
a timesheet from our web site. We must receive a record of their
approved work hours by 12 noon on Monday for the previous workweek ending
Sunday (for payroll purposes, our workweek runs from Monday to Sunday).
Should you use the web site timesheet, be sure to maintain a copy for
your records. We will accept a faxed copy for payroll input but we require
an original timesheet, signed by the employee and approved by your
representative, in our office before payroll on Friday. We retain all
originals in our main office.
Note that
employees are paid a minimum of 4 hours per day per employee. Your signature
(or your representative's) on the timesheet does certify that their
hours are correct and that the work was performed in a satisfactory
manner.
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Unattended
Employees
Do not entrust
our employees alone within your premises. The handling of cash, negotiables,
jewelry or any other valuables should only be allowed with our written
consent unless assigned by us specifically for that
responsibility. |
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Workers'
Compensation
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- Respond
to any emergency situation with the appropriate medical attention,
then contact us
as soon as possible! As the employer of record, we are responsible
for filing all claims within the time limits required. For an after
hours emergency, call (619) 339-9675.
- You
may download information on the locations of our worker's compensation
health care providers here.
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